That should provide you with a clean install. (In case you have these) Also delete the Red Giant folders listed below:Ĭ:\Users\user_name\AppData\Local\Red GiantĬ:\Users\user_name\AppData\Roaming\Red Giant Uninstall Maxon Service by running the script below in Command PromptĬ:\Program Files\Maxon\Tools\uninstall-maxon-service.bat Uninstall Maxon App by running the script below in Command PromptĬ:\Program Files\Maxon\Tools\uninstall-appmanager.bat If you have notifications from the Maxon App enabled, you will also see a notification letting. The Maxon App will show you a banner warning you that all licenses are in use (Figure 1). In this case you will see a watermark when you open the product you want to use. Drag a script to the Command Prompt and press enter. It can happen that all floating licenses available to a group are checked out. To use Command Prompt, load CMD/Command Prompt from your Search. You will need to load Command Prompt to use these scripts. You may see either of the following: Products are unlicensed You see a watermark on your footage (a big red X) The Maxon App does not use serial numbers but you can add your serial numbers. uninstall-maxon-service – removes service level files, for both Maxon App and RGA Yes, but products purchased before January 2021 from Toolfarm or Red Giant are not immediately linked to your Maxon account.uninstall-appmanager – removes application level files, for both Maxon App and RGA.In that folder you will find 2 scripts, both requiring elevated (Admin) permissions: An incomplete removal of the Maxon App can leave the Red Giant Service in an indeterminate state. When I had this issue with Red Giant software late november/early december, they had me do a clean uninstall before installing the 2.0 Maxon app here were their instructions: In Finder, go to the Machintosh HD location, then click Command+Shift+period and the hidden tmp location should appear.
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